Privacy Policy
Last updated: 29 July 2025
At Bright Horizon Group, we are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
This Privacy Policy outlines how we collect, use, store, and protect your personal information.
1. What Information We Collect
We may collect the following personal information when you interact with us:
Full name
Phone number
Email address
Property or service address
Any additional details you provide through contact forms, quote requests, or email communications
2. How We Collect Your Information
We collect personal information when you:
Submit an enquiry or request a quote via our website
Contact us by phone, email, or social media
Provide information during consultations or service delivery
3. How We Use Your Information
We use your personal information to:
Respond to enquiries and provide quotes
Deliver painting and related services
Communicate with you about your project
Issue invoices and manage payments
Comply with legal and regulatory obligations
4. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information with:
Trusted contractors or employees directly involved in your project
Third-party service providers who assist us in operating our business (such as web hosting, email, or invoicing services)
Legal authorities where required by law
5. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.
However, please note that no method of transmission over the internet is completely secure.
6. Accessing and Updating Your Information
You may request access to the personal information we hold about you, or request corrections, by contacting us directly. We will respond within a reasonable timeframe.
7. Website and Cookies
Our website may use cookies and analytics tools (such as Google Analytics) to help improve website performance and user experience.
This data is collected anonymously and does not personally identify you.
8. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Bright Horizon Group
π Silverdale, NSW
π 0404 759 194
π§