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Privacy Policy

Last updated: 29 July 2025

At Bright Horizon Group, we are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

This Privacy Policy outlines how we collect, use, store, and protect your personal information.

1. What Information We Collect

We may collect the following personal information when you interact with us:

  • Full name

  • Phone number

  • Email address

  • Property or service address

  • Any additional details you provide through contact forms, quote requests, or email communications

2. How We Collect Your Information

We collect personal information when you:

  • Submit an enquiry or request a quote via our website

  • Contact us by phone, email, or social media

  • Provide information during consultations or service delivery

3. How We Use Your Information

We use your personal information to:

  • Respond to enquiries and provide quotes

  • Deliver painting and related services

  • Communicate with you about your project

  • Issue invoices and manage payments

  • Comply with legal and regulatory obligations

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with:

  • Trusted contractors or employees directly involved in your project

  • Third-party service providers who assist us in operating our business (such as web hosting, email, or invoicing services)

  • Legal authorities where required by law

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.
However, please note that no method of transmission over the internet is completely secure.

6. Accessing and Updating Your Information

You may request access to the personal information we hold about you, or request corrections, by contacting us directly. We will respond within a reasonable timeframe.

7. Website and Cookies

Our website may use cookies and analytics tools (such as Google Analytics) to help improve website performance and user experience.
This data is collected anonymously and does not personally identify you.

8. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Bright Horizon Group
πŸ“ Silverdale, NSW
πŸ“ž 0404 759 194
πŸ“§